Contact TickerHoof

Reach the right team without sharing secrets

Never send a password, MFA code, recovery code, payment-card number or brokerage credential by email.

Account and billing support

Questions about sign-in, verification, subscriptions, billing portal access or account settings.

Email support

Security reports

Unexpected logins, account changes, suspected vulnerabilities or a potentially compromised account.

Contact security

Privacy requests

Questions about personal data, access, correction, deletion, restriction, objection or portability.

Contact privacy
Help us help you

What to include

  • The email address associated with your account, where appropriate.
  • The page or feature involved and the approximate time of the problem.
  • The exact error message, with sensitive values removed.
  • Screenshots only after checking they do not expose portfolio balances or secrets unnecessarily.
Before emailing

Keep these private

Never send

Passwords, authenticator codes, recovery codes, OAuth tokens or card details.

Identity checks

For sensitive requests, support may ask you to verify control of your account through the application rather than by sending documents.

Self-service

You may find the answer immediately

Security questions

Review the security page and active sessions in account settings.

Investment-risk questions

Read the full risk disclosure before using model observations.